Effective Date: 16-01-2025
Last Updated: 16-06-2025
Ancomart (“we”, “us”, “our”) is operated by SITPakz Solution (OPC) Private Limited and is accessible at ancomart.com. Your privacy is important to us. This policy explains how we handle your personal information.
🔐 1. Introduction
Ancomart.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
📥 2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email, phone number, and payment details.
- Transaction Details: Product purchases, payment history, shipping preferences.
- Technical Data: IP address, browser type, and device information for website optimization.
🔄 3. How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Communicate regarding order updates, delivery, and customer support.
- Improve our services and personalize your experience.
- Detect and prevent fraud.
🛍️ 4. Information Sharing with Vendors ✅ (Multi-Vendor Addition)
As Ancomart is a multi-vendor marketplace, we share certain customer information with vendors for order processing and delivery.
The information shared includes:
- Customer name
- Shipping address
- Contact number
- Order details
Important:
- Vendors may use this information strictly for order fulfillment and delivery purposes only.
- Vendors are not allowed to use customer information for marketing or any other purpose outside of order management.
🔒 5. Data Security
We maintain appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.
🚫 6. Data Sharing with Third Parties
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
- Payment gateway providers (Razorpay) for processing payments.
- Delivery partners and vendors for order fulfillment.
- Government authorities if required by law.
🍪 7. Cookies and Tracking Technologies
We use cookies to:
- Personalize your browsing experience.
- Analyze website traffic.
- Remember user preferences.
You can control cookie settings through your browser.
✉️ 8. Marketing Communication
We may send promotional emails and offers related to Ancomart.
You can opt out of marketing emails at any time.
🔄 9. Customer Rights
You have the right to:
- Access your personal data.
- Correct inaccuracies.
- Request deletion of your data (subject to transaction records retention).
🛠️ 10. Data Retention
We retain your information as long as your account is active or as needed to comply with legal obligations and resolve disputes.
📝 11. Contact Us
For privacy-related concerns or requests, please contact:
📧 support@ancomart.com