Effective Date: 16-01-2025
Last Updated: 16-01-2025
Thank you for shopping at Ancomart. We are committed to delivering your orders safely and on time across India.
1. Processing Time
- Order Processing: All orders are typically processed within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time & Delivery
- Estimated Delivery Time: 7-10 business days after dispatch.
- Delivery times may vary based on your location, courier availability, and unforeseen circumstances.
3. Shipping Charges
- Shipping costs, if applicable, will be calculated and displayed at checkout.
- Some products may be eligible for free shipping as mentioned on the product page.
4. Service Areas
- We currently ship across India (PAN India).
- Delivery to remote or restricted areas may take longer.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS (if tracking is supported by the courier).
- You can track your shipment using the provided tracking link.
6. Delivery Partners
We work with reliable courier services to ensure safe and timely delivery. However, we are not liable for delivery delays caused by courier operations, weather conditions, or other factors beyond our control.
7. Delivery Issues
- If a product is lost, significantly delayed, or arrives damaged, please contact us at support@ancomart.com within 24 hours of delivery.
- If delivery is unsuccessful due to incorrect shipping details provided by the customer, re-shipping charges may apply.
8. International Shipping
We currently do not offer international shipping. Orders can only be placed for delivery within India.
9. Contact Us
For shipping-related queries:
📧 Email: support@ancomart.com